Last updated: November 6, 2026
Here is what to expect after you place your order with BRINVOLIS.
Where we deliver and what it costs
We sell and ship to the United States. Standard shipping is free on every order, with no minimum purchase.
Order processing: 0–1 day
We prepare orders within 0–1 day after payment is confirmed. This is the time needed to check and pack your order before it goes to the carrier.
Shipping time: 3–4 days
Estimated transit time is 3–4 days after dispatch. Including processing, the estimated time from order to delivery is 3–5 days. These are estimates; weather, carrier interruptions or address issues can affect arrival. If your parcel is running late, email us and we will help check its progress.
Following your order
We will send shipment details and tracking information to the email address on your order when it ships. Check that your delivery address and email are correct before placing the order. If something needs changing, contact us as soon as possible; changes may not be possible after dispatch.
Missing or damaged deliveries
If a delivery appears missing or arrives damaged, email your order number and any useful photos to [email protected]. Keep the packaging while we look into the issue. For a product quality return, we cover return shipping; see our Refund and Returns Policy for the full process.
Who runs BRINVOLIS
BRINVOLIS is operated by Chengdu Jiangzhou Trading Co., Ltd. Legal representative: Zhou Jing.
Registered and operating address: Floor 1, Building 1, No. 1 Attached to No. 74, Longjiang Street, Heshan Town, Pujiang County, Chengdu, Sichuan 611630, China.
Email: [email protected]
Customer service: 9:00 AM–5:00 PM, Los Angeles time (Pacific Time, observing daylight saving time).
This is our business address. For returns, email us first for the current overseas return address.